How Much Does Disputely Cost?

If you are asking how much Disputely costs, there is no single number, because Disputely does not sell a plan with a monthly price tag. It charges per alert. Every time a network flags a transaction that is about to turn into a chargeback, you pay a small flat fee for that alert, and you pay nothing in the weeks the alerts stay quiet. When Disputely wins a chargeback back for you through representment, it takes a commission on the amount recovered.

The model is simple to price out. There is no platform fee, setup fee or minimum spend in the published pricing, so your monthly cost is your alert volume multiplied by the per-alert rate, plus whatever commission the recovery side earns that month.

A low per-alert rate is only part of the picture. What you actually spend depends on how many alerts your store generates, which networks those alerts come from and how much of the work lands on your team once an alert fires. This guide breaks down the published rates, shows what really drives the bill and compares them with partner-priced prevention that runs for you.

Disputely splits its cost into two parts: prevention (the alerts) and recovery (the disputes it fights and wins). Here is what each one costs and when you pay it.

Prevention alerts: A flat fee per alert, published at about $16 for Visa RDR and CDRN alerts and about $25 for Ethoca alerts. There is no monthly fee and no setup cost, so you pay only for the alerts you receive. A slow month with few alerts costs little.

Recovery commission: For chargebacks that slip past the alert stage, Disputely fights the dispute and takes a commission on what it recovers, at a published win rate around 70%. Because the fee is a cut of successful recoveries, recovery cost rises and falls with how many disputes come back, and failed attempts cost you nothing.

What is not on the bill: There is no monthly platform fee, onboarding charge or long lock-in in the published model. The pricing page is public, and the math is easy to run before you sign up.

A published per-alert rate tells you the price of a single alert. It does not tell you how many alerts your store will generate. That second number is the one that decides your bill.

Two stores on identical per-alert rates can pay very different amounts. The published rate is a unit price. Your total depends on four things.

Alert volume: This is the biggest lever. A store with a clean dispute profile and a few alerts a week pays almost nothing. A store running aggressive paid traffic, free trials or subscriptions can generate hundreds of alerts a month, and at a flat per-alert rate the bill scales with that volume. Estimate your volume realistically before you compare rates.

The network mix: Alerts are not all one price. Ethoca alerts are published higher than RDR and CDRN alerts, so a store whose disputes skew toward Ethoca coverage carries a higher blended cost per alert than one dominated by cheaper Visa RDR alerts. Your card-network and issuer mix shapes the bill.

Recovery win rate: Because recovery is commission-based, what you spend there depends on how many disputes are won. A higher win rate means more recovered revenue and a larger commission on top of it. That is a good problem to have, and it is a real line on the bill.

How much work stays on your plate: This one does not show up as a dollar figure, and it is the most expensive variable of all. A per-alert tool sends you the alert. Someone still has to act on it, refund the right orders and tune the rules. If that someone is you or your team, the labor cost is real even when the software cost looks low.

Your bill depends on network mix because these alerts come from different systems and do different jobs. RDR (Rapid Dispute Resolution) and CDRN (Cardholder Dispute Resolution Network) are Visa-side mechanisms that catch a dispute early and let you refund before it becomes a formal chargeback. Ethoca is Mastercard's equivalent network, with its own coverage and its own cost to the provider, which is why it is published at a higher per-alert rate almost everywhere, Disputely included. This is the underlying economics of the alert networks, and any per-alert tool prices Ethoca above RDR for the same reason.

Prevention alerts stop disputes before they harden. Recovery is the second line of defense: when a chargeback gets through anyway, the provider assembles the evidence and fights the representment. Disputely charges a commission on what it wins here, so you pay only when money comes back. Your total cost of ownership is the alert spend plus that variable recovery cut, so when you price tools against each other, compare the whole path (alerts plus recovery) rather than the headline per-alert number, or you will misjudge which one is cheaper for your store.

Apptics Shield runs the same core model as Disputely: per alert, no monthly fee, prevention alerts plus recovery. Shield adds two things on top. Its alerts are partner-priced through official Disputifier and Chargeblast partnerships, which pulls the per-alert cost to about $15, versus about $28 for the same alerts going direct. And the whole operation is run for you. One note before the table: Disputely and Disputifier are different companies. Disputifier is one of the partners that prices Shield's alerts, and it is not the tool this article is about. Here is the cost anatomy side by side.

Shield's partner pricing lands at about $15 per alert, at or below Disputely's $16 RDR rate and under its $25 Ethoca rate. The partnerships are what pull the alert cost down from the roughly $28 the same alerts run when you buy them direct. On raw per-alert cost, Shield comes in a little cheaper, and it does the prevention and recovery work for you instead of handing you a dashboard.

Here is the same comparison stripped down to the numbers most people search for.

With the per-alert prices in the same range, the decision comes down to what happens after the alert fires. Disputely is a self-serve Shopify app: it delivers the alerts and the recovery service, and your team runs the operation around it. Apptics Shield is a done-for-you service. An operator team runs prevention and recovery for you, watches alerts around the clock, tunes the rules and handles the representment work, so an alert never becomes another task on your list.

That operational difference is where the outcome lives. Alert-based prevention plus active recovery, run well, is what moves a merchant from a dangerous dispute rate to a safe one. Across Apptics Shield accounts that has meant chargeback reduction of up to 97%, dispute rates pulled from 2.1% down to 0.31% inside 90 days and more than $50M in revenue protected. The tooling matters, and the hands on it matter more.

The labor you are not seeing: A cheap alert you ignore is worth nothing. The gap between a good chargeback outcome and a bad one is mostly execution: acting on every alert fast, refunding the right orders and keeping the representment evidence tight. Price the tool with the person who does that work included, because that labor decides your result.

Is there a Disputely free trial or free tier? There is no monthly plan to trial, because the model is pay-per-alert with no monthly fee. The low-commitment structure works like a soft trial in practice: with no setup cost and no subscription, a quiet month simply costs very little.

Will I know my Disputely bill in advance? You will know the per-alert rates in advance, since they are published. The monthly total depends on how many alerts your store generates, so estimate your recent monthly alert volume, split it by network and multiply to get a realistic range.

Is Apptics Shield cheaper than Disputely? On the alert rate, yes, by a little. Shield's partner pricing runs about $15 per alert, at or below Disputely's $16 RDR rate and under its $25 Ethoca rate, and it brings the alert cost down from about $28 going direct. The larger gain is the done-for-you service that runs prevention and recovery for you.

Does per-alert pricing get expensive at scale? It can. At a flat rate per alert, a store generating hundreds of alerts a month pays a total that grows with volume. That is why the alert cost is only part of the equation: fewer disputes reaching the alert stage, through stronger prevention upstream, is what keeps the bill down.

Compare the whole path: Alerts plus recovery plus your own labor is the true cost. A tool with a lower per-alert number can cost you more overall once you carry the operational load yourself.

Estimate your volume before you compare: The per-alert rate means little without your alert count. Pull your recent monthly volume and network mix first, then price each option against your real numbers.

Do not confuse Disputely with Disputifier: They are separate companies. Disputifier is one of the partners that prices Apptics Shield's alerts. Disputely is the standalone Shopify app this article prices. Mixing them up sends you comparing the wrong things.

Weigh who runs it: A self-serve app and a done-for-you service can share a price band and still produce very different results, because the outcome depends on the work done after the alert fires.

Disputely is priced simply: about $16 per RDR or CDRN alert, about $25 per Ethoca alert, no monthly fee, no setup cost, plus a commission on recovered chargebacks at a win rate around 70%. Your real bill is that unit rate multiplied by your alert volume, weighted by your network mix, plus the recovery cut. Apptics Shield runs the same per-alert, no-monthly-fee model with prevention and recovery, prices its alerts through the Disputifier and Chargeblast partnerships at about $15 (down from about $28 direct), and runs the whole operation for you 24/7. You keep everything Disputely gives you on price and structure, and you get partner pricing and a team on the alerts on top. The deciding question is whether you want an app you operate yourself or a team that runs prevention and recovery for you, because that is what moves your dispute rate.